What our Customers say...

Storm Damage Testimonials

This SERVPRO team was exceptional! They were professional, friendly, hard-working and very polite. They went above & beyond in helping to assist when we were dealing with the mess of flooding within our home. The fact that they travelled from Maryland to assist us in service-starved Texas after the freeze was greatly appreciated. A very great crew!

The team was helpful and professional. I would definitely use SERVPRO again.

Positive: Professionalism, Punctuality, Quality, Responsiveness

I highly recommend SERVPRO of Southern Maryland. After extensive water damage and flooding from a fireplace chimney into my bedroom (of all places) the guys from SERVPRO were quick to respond, within 24 hours of my call, and were extremely courteous and professional. All of this happened at the height of the pandemic, too, but they wore masks and kept a careful social distance at all times. The bedroom looks great! All drywall removal and hanging, along with painting and carpet cleaning was done with care and attention to detail. I couldn't be more impressed and would definitely call SERVPRO again in the future! Just hope I don't have to. :-)

We had a tree go through the upper floor of our home. Went through our attic and into bedroom. We had wood, shingles, branches, leave etc We also had blown insulation that made the mess even worse. SERVPRO was out the very next day and had everything cleaned and taken away. Including bed and carpet. We still had a long way to go with our home repairs but we are now able to get into the room to collect what we want. They also left and dehumidifier and an air purifying machine. Because I have terrible allergies and sinus problems this was fantastic.  
Can't thank them enough!!!!

Just wanted to say y'all do a great job! We had tree fall on house Monday. Thursday Scott came out and gave insurance estimate and this morning they came to clean up glass, haul away the couch and just clean up living room and dining areas!

This letter is to let SERVPRO and you as General Manager know what an asset you have with Pat Cannon, Construction Manager.  He is the most knowledgeable, diligent, courteous, efficient manager I have experienced in my professional 50 years of experience.

I was stressed with the thought of the rebuild from our flood January 9, 2020.  There were five condos, stair wells, and two hallway floors of common area that were damaged.  The coordination from State Farm Insurance, Pat Cannon, the SERVPRO reconstruction team and me made this rebuild a success.  Pat’s organization skills from the beginning of this rebuild to the end has been a positive experience.  Everyone of the condo owner’s were very pleased with Pat and their rebuilds. The Wildewood Village Condominium Association, Inc. Board is pleased with the progress that SERVPRO made by selecting Pat Cannon for this project.

Pat’s planning, executing, following-up and completing on time all the various tasks is remarkable.

Rated highly for: ValueQualityPunctualityResponsiveness

Have needed the services of SERVPRO on a few occasions. It is nice to see the same employees and their prompt service in an emergency is greatly appreciated. Chad, Van and Ricky are always helpful.

I would highly recommend this company. We received exceptional customer service from Frank. His team did a great job. 

My damage occurred on Memorial Day and SERVPRO was here w/in 4 hrs and Rickey did an amazing job!

The crew is fantastic!!! I'm in the military stationed overseas, and SERVPRO of St Mary's has been phenomenal. They work directly with my insurance company for the damage to my rental property, and have alleviated an enormous amount of stress for me.Tracy keeps me updated via phone and email, and Todd is going above and beyond to take care of things. can't recommend them enough!!!

Ricky & all the guys!!

We can never express fully our gratitude for your help on Oct 10, 2016 or was it the 11th. I've lost track of time! Thank you - Jamie Wall & George Evers 

Virginia Beach Flood

We had some significant work to be done at our house.  Robbie Crawford came out and performed a good assessment of the level of effort and a reasonable estimate on the cost.

During the performance of the work they hit a significant complication that added about two days to the amount of time that had been planned.  The work was completed professionally, everything was cleaned up at the completion, the final work product was perfect and beyond my expectations, and the final charges were exactly as described in the original estimate which was significantly lower than a competitors estimate.

We could not be happier with the work that was performed as well as the team that was at our house for about 5 days.  I would not hesitate to recommend SERVPRO of Lexington Park, MD and I would not hesitate to use them again if needed.